Production Outage 20.02.2024
Dear developers,
we were facing an outage on 20.02.2024 between 03:35AM and 05:15AM on our PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Production Problem (15.01.2024) solved
Dear developers,
we were facing an problem since 15.01.2024 from 00:00AM till 19.01.2024 03:00AM. This outage concerned the validity of all consents and caused a high error rate of 4xx-errors (token invalid). Besides that, the error rate of 5xx-error increased as well because a lot of PSU have blocked their account by entering the wrong PIN.
The temporary solution as a tpp was to renew the consent. Since 15.01.2024 2PM the invalidity of all consents will be step by step turned back so the tpp can call it again.
Production Problem
Dear developers,
we are facing an problem since 15.01.2024 from 00:00AM till now. This outage concerns the validity of all consents and causes a high error rate of 4xx-errors (token invalid). Besides that, the error rate of 5xx-error increases as well because a lot of PSU have blocked their account by entering the wrong PIN.
The temporary solution as a tpp is to renew the consent. Since 15.01.2024 2PM the invalidity of all consents will be step by step turned back so the tpp can call it again. On 18.01.24 the restoration of the consents should be complete.
Production Outage
Dear developers,
we were facing an outage on 24.09.2023 between 05:20AM and 07:23PM on our PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Production Outage
Dear developers,
we were facing an outage on 19.09.2023 between 09:26am and 10:17am on our PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Change in consent validity to 180 days
Hello TPP,
we would inform you that consents which are created since 13/04/2023 are now be valid 180 days instead of 90 days.
The amendment was published on 5 December 2022 in the offical Journal of the European Union and will go into force on 25 July 2023.
Best regards
The xs2a-support-team