Production disruption 01.08.2024
Dear developers,
we were facing an outage on 01.08.2024 between 07:00 AM till 3:40 PM on the PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
KPI statistics Q1/2024
Dear TPPs, here are our KPI statistics for Q1/2024: Download
Best regards XS2A-Support
Production disruption 28.03.2024
Dear developers,
we were facing an outage on 28.03.2024 between 5.27PM and 5.32PM on the PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Production disruption 28.03.2024
Dear developers,
we are facing an disruption since 3:30 PM on the PSD2 services. For the moment the issue concerns 10% of the requests.
We are working with high pressure on resolving the issue and will let you know once the issue is resolved.
Thank you for your understanding.
Your comdirect Support-Team
Production Deployment 28.03.2024
Dear developers,
on 28th of March 2024 between 10:00AM and 11:00AM there will be a production deployment. The planned downtime should be 15 minutes but may be extended to 1 hour in case of any issues.
Thank you for your understanding.
Your comdirect Support-Team
Maintenance Announcement 21.03.2024
Dear developers,
due to maintenance work, the XS2A-API (API and Sandbox) cannot be provided on March 21.03.2024 for 5 minutes in the period between 10AM and 11AM.
Thank you for your understanding.
Your XS2A-Support
Production Outage 10.03.2024
Dear developers,
we were facing an outage on 10.03.2024 between 01:04AM and 01:42AM on the PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Production Outage 20.02.2024
Dear developers,
we were facing an outage on 20.02.2024 between 03:35AM and 05:15AM on our PSD2 services. All services are up and running again.
Thank you for your understanding.
Your comdirect Support-Team
Production Problem (15.01.2024) solved
Dear developers,
we were facing an problem since 15.01.2024 from 00:00AM till 19.01.2024 03:00AM. This outage concerned the validity of all consents and caused a high error rate of 4xx-errors (token invalid). Besides that, the error rate of 5xx-error increased as well because a lot of PSU have blocked their account by entering the wrong PIN.
The temporary solution as a tpp was to renew the consent. Since 15.01.2024 2PM the invalidity of all consents will be step by step turned back so the tpp can call it again.