SOLVED: Disruption of Services since 02.12.2024 06:00AM
Disruption is solved since 11:30AM
Dear developers,
we would like to inform you that currently all comdirect services (including XS2A) are affected by an internal incident, leading to an increased error rate. We are trying to resolve the issue with high pressure and will keep you posted.
Thank you for your understanding.
Your comdirect Support-Team
Maintenance announcement 26.11. - 27.11.2024
Dear developers, due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 26.11.2024 11:00PM till 27.11.2024 06:00AM.
The reason is an internal maintenance (hotfix) on our comdirect-services.
Thank you for your understanding.
Best regards XS2A-Support
Maintenance Announcement 24.11. - 25.11.2024
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 24.11.2024 11:00PM till 25.11.2024 06:00AM.
The reason is an internal maintenance on our comdirect-services.
Thank you for your understanding.
Best regards
XS2A-Support
UPDATE Disruption of Services since 17.11.2024 11:00PM
Dear Developers,
we would like to inform that the API was down last night from 17.11.2024 11:00PM till 18.11.2024 04:00AM.
The root cause was an update which led to a failure of our internal system.
All services are running again.
Best regards
XS2A-Support
Disruption of Services since 17.11.2024 11:00PM
Dear developers, we would like to inform you that it seems our interface is currently affected by an internal incident, leading to an error. We are trying to resolve the issue with high pressure and will keep you updated. If you encounter any problems, please do not hesitate to contact us with examples of requests on xs2a-support@comdirect.de. This will help for the analysis. Thank you for your understanding. Your comdirect Support-Team
Disruption of Services on 11.11.2024
Dear developers,
we would like to inform you that we had a disruption of our services on 11.11.2024 from 07:15AM till 15:27PM. This disruption resulted in an error rate of 25% of the requests.
Unfortunately we just found out today there was a disruption on the services.
We are very sorry about it.
Thank you for your understanding.
Your comdirect Support-Team
UPDATE: Maintenance Announcement 24.11.2024 for instant payments
Dear developers,
the plannend maintenance on 24.11.2024 will be postponed.
Currently we have no new date. We'll keep you updated.
Best regards
XS2A-Support
Original message:
Dear developers, due to maintenance work at our comdirect-services we have a downtime for instant payments on 24.11.2024 between 01:00AM - 05:00AM for one hour. This will concern the instant payments processed by XS2A-API as well. Thank you for your understanding. Your XS2A-Support
Maintenance announcement 11.11.2024
Dear developers,
due to maintenance work at our comdirect-services we have an expected downtime (for at least limited availability) for the API on 11.11.2024 between 06:00 - 10:00AM.
The reason is a major update for the API to improve the functionality and reliability.
Thank you for your understanding.
Your XS2A-Support
Maintenance Announcement 28.10.2024
Dear developers,
due to maintenance work at our comdirect-services we have a expected downtime of 2 minutes for the API on 28.10.2024 between 10:30 - 11:00AM .
Thank you for your understanding.
Your XS2A-Support