Downtime / Maintenance announcement 27.08.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 27.08.2025 00:00AM till approximately 01:30AM .
The reason is maintenance (implementation of a fix) work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime / Maintenance announcement 18.08.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 18.08.2025 00:00AM till approximately 01:30AM .
The reason is maintenance (implementation of a fix) work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
UPDATE // Update announcement 11.08.2025 and 12.08.2025
Dear Developers,
unfortunately, we had to postpone today’s deployment from the originally planned time of 10:00 AM to 3:00 PM, with an expected completion around 4:00 PM.
During this window, we anticipate a maximum downtime of approximately 15 to 30 minutes.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Best regards,
XS2A Support
Announcement: Annual DRP Failover Test (Sept 30 – Oct 1, 2025)
Dear Developers,
We would like to inform you about the upcoming annual DRP failover test for the API.
The primary test dates are scheduled for September 30th to October 1st, 2025. On both days, we expect an API unavailability of approximately 30 minutes.
In case of unforeseen circumstances, we have defined two fallback dates:
– October 7th to 8th, 2025
– October 21st to 22nd, 2025
We will provide further details regarding the exact time window of the expected unavailability as soon as they are available.
Best regards,
XS2A Support
Update announcement 11.08.2025 and 12.08.2025
Dear developers,
we would like to inform you regarding an upcoming update.
This update will be deployed in two steps on two days, and we expect the following downtimes:
11.08.2025: We have an expected limited availability for all our services (including the API) on 11.08.2025 00:00AM till approximately 07:00AM.
12.08.2025: The API will be unavailable from 10:00AM to 10:30AM.
Step 1: Changes on the payment-status to provide you details regarding the current status of the request. Here is the complete overview of our status:
Disruption of services on 30.07.2025
Dear developers,
we would like to inform you that there was a short-term outage of the comdirect services (login on the webside and SCA) which may have also affacted the API on 30.07.2025 between 12:55PM and 13:21PM. We apologize for any inconvenience that you might have experienced during this time.
Thank you for your understanding.
Your comdirect Support-Team
Downtime announcement 21.07.2025 // comdirect API
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 21.07.2025 00:00AM till approximately 01:30AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime announcement 09.07.2025
Dear developers,
due to maintenance work, we have an expected downtime for the API (all endpoints) on 09.07.2025 10:00AM for approximately 15 minutes.
The reason is maintenance work on database of our service provider.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime instant payments / Maintenance announcement 04.07.2025 - 07.07.2025
Dear developers,
due to maintenance work at our comdirect services we have a downtime for instant payments from 04.07.2025 15:00 PM till 07.07.2025 07:00AM. This will concern the instant payments processed by XS2A-API as well.
Thank you for your understanding.
Your XS2A-Support
Maintenance announcement 30.06.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 30.06.2025 00:00AM till approximately 04:00AM.
The reason is regular maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support