Aug
12

UPDATE // Update announcement 11.08.2025 and 12.08.2025


Dear Developers,

unfortunately, we had to postpone today’s deployment from the originally planned time of 10:00 AM to 3:00 PM, with an expected completion around 4:00 PM.

During this window, we anticipate a maximum downtime of approximately 15 to 30 minutes.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Best regards,

XS2A Support



Aug
08

Announcement: Annual DRP Failover Test (Sept 30 – Oct 1, 2025)


Dear Developers,

We would like to inform you about the upcoming annual DRP failover test for the API.

The primary test dates are scheduled for September 30th to October 1st, 2025. On both days, we expect an API unavailability of approximately 30 minutes.

In case of unforeseen circumstances, we have defined two fallback dates:

– October 7th to 8th, 2025
– October 21st to 22nd, 2025

We will provide further details regarding the exact time window of the expected unavailability as soon as they are available.

Best regards,
XS2A Support



Aug
05

Update announcement 11.08.2025 and 12.08.2025


Dear developers,

we would like to inform you regarding an upcoming update.

This update will be deployed in two steps on two days, and we expect the following downtimes:

11.08.2025: We have an expected limited availability for all our services (including the API) on 11.08.2025 00:00AM till approximately 07:00AM.

12.08.2025: The API will be unavailable from 10:00AM to 10:30AM.

Step 1: Changes on the payment-status to provide you details regarding the current status of the request. Here is the complete overview of our status:



Jul
30

Disruption of services on 30.07.2025


Dear developers,

we would like to inform you that there was a short-term outage of the comdirect services (login on the webside and SCA) which may have also affacted the API on 30.07.2025 between 12:55PM and 13:21PM. We apologize for any inconvenience that you might have experienced during this time.

Thank you for your understanding.

Your comdirect Support-Team