Outage for instant payments // 23.10.2025 from 09:11 AM to 09:47 AM
Dear developers,
we would like to inform you that we had an outage for instant payments this morning from 09:11AM until 09:47AM.
The problem is solved, and all services are running again.
We apologize for any inconvenience.
Your comdirect Support-Team
Outage // 15.10.2025 from 05:41 AM to 06:57 AM
Dear developers,
we would like to inform you that we had an outage this morning from 05:41AM until 06:57AM.
The problem is solved ,and all services are running again.
We apologize for any inconvenience.
Your comdirect Support-Team
INFORMATION: Announcement: Annual DRP Failover Test (Oct 14 – Oct 15, 2025)
Dear Developers,
We would like to inform you about the annual DRP failover test concerning the API.
The initial phase of the test was scheduled for today and anticipated a downtime of approximately 30 minutes. Unfortunately, the intervention required more time than expected, resulting in an extended API downtime until 08:45 AM.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Kind regards,
Your comdirect Support Team
Maintenance Announcement 12.10.2025 - 13.10.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) from 12.10.2025 22:00PM till approximately 13.10.2025 05:00AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
RESOVLED: Disruption of Services since 06.10.2025
Dear developers,
we would like to inform you that the issue with disruptions of our Instant Payment Services has been resolved today at 08:35AM.
We apologize for any inconvenience.
Thank you for your understanding.
Your comdirect Support-Team
Disruption of services since 06.10.2025 (instant payments)
Dear developers,
we would like to inform you that we have currently an outage on the comdirect services for instant payments (which affects the API as well). Some of the payments are getting rejected.
Our experts are currently analyzing the issue.
We apologize for any inconvenience.
Thank you for your understanding.
Your comdirect Support-Team
Downtime announcement 07.10.2025 // comdirect API
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 07.10.2025 00:00AM till approximately 04:30AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
UPDATE: Announcement: Annual DRP Failover Test (Oct 14 – Oct 15, 2025)
Dear Developers,
We would like to inform you about the upcoming annual DRP failover test for the API.
The primary test dates are now scheduled for October 14th to October 15th, 2025. On both days, we expect an API unavailability of approximately 30 minutes. The beginning of the intervention is planned at 07:00AM.
In case of unforeseen circumstances, we have defined two new fallback dates:
– October 21st to 22nd, 2025
– October 28th to 29th, 2025
Best regards,
XS2A Support
Downtime instant payments / Maintenance announcement 18.10.2025 - 19.10.2025
Dear developers,
due to maintenance work at our comdirect services we have a downtime for instant payments from 18.10.2025 23:30 PM till 19.10.2025 05:00AM.
This will concern the instant payments processed by XS2A-API as well.
Thank you for your understanding.
Your XS2A-Support
Maintenance Announcement 07.10.2025
Dear developers,
due to maintenance work, we have an expected downtime for the API (all endpoints) on 07.10.2025 10:30AM for approximately 30 minutes.
The reason is maintenance work on database of our service provider.
Thank you for your understanding.
Best regards
XS2A-Support