Disruption of services since 06.10.2025 (instant payments)
Dear developers,
we would like to inform you that we have currently an outage on the comdirect services for instant payments (which affects the API as well). Some of the payments are getting rejected.
Our experts are currently analyzing the issue.
We apologize for any inconvenience.
Thank you for your understanding.
Your comdirect Support-Team
Downtime announcement 07.10.2025 // comdirect API
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 07.10.2025 00:00AM till approximately 04:30AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
UPDATE: Announcement: Annual DRP Failover Test (Oct 14 – Oct 15, 2025)
Dear Developers,
We would like to inform you about the upcoming annual DRP failover test for the API.
The primary test dates are now scheduled for October 14th to October 15th, 2025. On both days, we expect an API unavailability of approximately 30 minutes. The beginning of the intervention is planned at 07:00AM.
In case of unforeseen circumstances, we have defined two new fallback dates:
– October 21st to 22nd, 2025
– October 28th to 29th, 2025
Best regards,
XS2A Support
Downtime instant payments / Maintenance announcement 18.10.2025 - 19.10.2025
Dear developers,
due to maintenance work at our comdirect services we have a downtime for instant payments from 18.10.2025 23:30 PM till 19.10.2025 05:00AM.
This will concern the instant payments processed by XS2A-API as well.
Thank you for your understanding.
Your XS2A-Support
Maintenance Announcement 07.10.2025
Dear developers,
due to maintenance work, we have an expected downtime for the API (all endpoints) on 07.10.2025 10:30AM for approximately 30 minutes.
The reason is maintenance work on database of our service provider.
Thank you for your understanding.
Best regards
XS2A-Support
Maintenance Announcement 28.09.2025 - 29.09.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) from 28.09.2025 22:30PM till approximately 29.09.2025 04:30AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime announcement 08.09.2025 // comdirect API
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 08.09.2025 00:00AM till approximately 04:30AM .
The reason is maintenance work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime / Maintenance announcement 27.08.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 27.08.2025 00:00AM till approximately 01:30AM .
The reason is maintenance (implementation of a fix) work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
Downtime / Maintenance announcement 18.08.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 18.08.2025 00:00AM till approximately 01:30AM .
The reason is maintenance (implementation of a fix) work on our comdirect services.
Thank you for your understanding.
Best regards
XS2A-Support
UPDATE // Update announcement 11.08.2025 and 12.08.2025
Dear Developers,
unfortunately, we had to postpone today’s deployment from the originally planned time of 10:00 AM to 3:00 PM, with an expected completion around 4:00 PM.
During this window, we anticipate a maximum downtime of approximately 15 to 30 minutes.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Best regards,
XS2A Support